Simulations - New Facilitator Console

Battleground · Simulations

Facilitator console SOPs

How to build and run simulation exercises in the new facilitator console. One article per task, in the order you are likely to need them.

Articles

1. The new facilitator console at a glance

2. Choosing between the new and classic console

3. Preparing an exercise before you open the console

4. Adding participants, facilitators and roles

5. Adding and editing injects

6. Writing injects with RAiDAR

7. Building a whole exercise with RAiDAR

8. Breaks, sessions and the timeline tools

9. Rehearsing an exercise

10. Running the exercise on the day

11. Chat, notes, recording, questionnaires and the inject log

12. After the exercise: debrief and closing

13. Cloning an exercise and using the inject library

14. How times are shown to each person

15. What participants see

16. Keyboard shortcuts and search

The new facilitator console at a glance

The facilitator console is where you build a simulation exercise and run it on the day. Battleground has two consoles: the classic console and the new console. This article explains how the new console is laid out, so you know where to find things before you use it for real.

Who this is for

Facilitators who run simulation exercises in Battleground.

How to open it

1. Go to Resilience > Exercises.

2. On the exercise's row, select Open in the new console.

Battleground remembers that choice. Next time, Open the console you usually use opens the new console. See Choosing between the new and classic console.

The layout, top to bottom

The header

Across the top, beside the exercise name, from left to right:

· Console: New | Classic switches to the other console.

· Exercise list goes back to the list of exercises.

· Search or go to… (or Ctrl K) finds an inject, runs a command or jumps to a time.

· Print opens a run sheet or printable injects in a new tab.

· Screens opens the Participant screen, the Join screen or The room's screen (a clock for the projector) in a new tab.

· Edit exercise opens the exercise's settings: the brief, sessions, timezone and attachments.

· RAiDAR debrief asks RAiDAR to write the debrief.

· More holds Rehearse, Keyboard shortcuts, and Close the exercise (or Reopen the exercise).

A Closed badge shows beside the name when the exercise is closed.

The clock bar

The controls you use on the day:

· Scenario clock. The scenario time and whether it is Not started, Running or Paused.

· Start the exercise, then Pause, Resume and End the exercise.

· Clock tools: Restart the clock, Move the clock…, Re-sync the room and Reset the exercise.

· Due now: how many injects the clock has reached that have not gone out.

· Next: the next inject, when it goes, and whether it is Auto or Manual.

· In the room: how many participants are signed in.

· Participants see: what is on the participants' screens.

At a glance

On the right of the clock bar: Injects, Sent, Manual, With nobody to go to, Sessions and Brief documents. During a break, an On a break card sits above it.

People & notes

A card with tabs: Participants, Facilitators, Roles, Questionnaires, Chat, Inject log, Participant notes and My notes. Select the card's heading to fold it away or open it again.

Timeline

The injects in time order, grouped by day and session. The toolbar has Add an inject, Add a break, Build exercise with RAiDAR, Timeline tools, and List or Lanes.

What the room is doing

Beside the timeline: who opened, answered or passed on what you sent, latest first.

Panels

Forms open in a panel that slides in from the right, beside the timeline. That covers an inject, a break, the RAiDAR builder, the debrief, a preview and the people forms. Nothing opens as a pop-up over the screen.

Good to know

· Scenario times are shown in each person's own timezone. See How times are shown to each person.

· If the console cannot open, it says why. The classic console is still available from the exercise list.

· If you are recording your notes, a Recording your notes indicator stays in the bottom-left corner. See Chat, notes, recording, questionnaires and the inject log.

· Choosing between the new and classic console

· Running the exercise on the day

· Keyboard shortcuts and search

Choosing between the new and classic console

You can run exercises in either the classic console or the new console. Both work on the same exercise, so you can change your mind at any time, even during an exercise. This article explains how to choose and how Battleground remembers your choice.

Who this is for

Facilitators, and anyone who supports them.

What you get by default

Until you choose, exercises open in the classic console. The first time, a banner at the top says There is a new facilitator console and offers two buttons:

· Try the new console opens the new console.

· Stay on the classic console keeps you where you are.

Either button saves your choice, and the banner does not appear again.

How to choose

You can choose in three places. Each one saves your choice.

From the exercise list

3. Go to Resilience > Exercises.

4. On the exercise's row, select Open in the new console or Open in the classic console.

Open the console you usually use opens whichever console you chose last.

From the switch at the top of either console

Both consoles have a Console switch with two options, New and Classic. In the new console it is the first control in the header. The console you are in is highlighted.

5. Select the other option.

6. The other console opens on the same exercise.

From the banner

Use the banner buttons described above.

How the choice is remembered

· Battleground remembers the last console you chose. It applies to every exercise, not only the one you had open.

· It is saved against your own login. Other facilitators keep their own choice.

· There is nothing to tick. Choosing a console is enough.

Good to know

· Switching consoles does not change the exercise. The clock, injects and participants stay exactly as they are.

· If you open the new console from a saved link without ever having chosen, it shows a banner, This is the new facilitator console, with Keep the new console and Use the classic console.

· An administrator can turn the new console off for everyone. The switch then disappears and every exercise opens in the classic console. Your own choice is kept for when it comes back.

· The new facilitator console at a glance

· Running the exercise on the day

Preparing an exercise before you open the console

Before you build the timeline, set up the exercise itself: its brief, its timezone, when the scenario starts and the sessions it runs over. These settings live on the exercise's edit screen.

Who this is for

Facilitators creating a new exercise, or checking one before the day.

Before you start

· Know the dates, times and timezone the exercise runs in.

· Have the plan and brief documents you want RAiDAR and participants to use.

Create the exercise

7. Go to Resilience > Exercises.

8. Select New exercise.

9. Fill in the details (see below).

10. Select Save and build. The exercise is saved and the console opens.

To change the settings later, select Edit exercise in the console's header.

Details tab

Exercise details

· Exercise name and a Description.

· Exercise objectives, one per line. RAiDAR builds and debriefs against them. Participants never see these.

· Exercise maturity: Crawl (facilitated discussion), Walk (scenario or tabletop) or Run (full simulation).

· Country of context, which sets the spelling, institutions and places RAiDAR writes for.

· Plans being exercised and Teams being exercised. People in a team already in Battleground become participants when you save.

· Plan documents, for plans not held in Battleground.

Scenario and brief

· Scenario and Exercise type.

· Exercise brief documents. Save after changing attachments.

Exercise setup

· Time zone. The timezone the sessions are typed in. Set it before you enter any session times.

· Sessions. One row per sitting. Select Add a session for each one, and fill in its Date, Starts and Ends.

· Scenario clock matches real time. Yes if the scenario runs on the real date and time of each session. No to set a fictional date and time.

· Scenario clock starts at. The scenario date and time the exercise opens on.

· Timeline increments. How far apart the timeline's rows are, from 5 minutes to 4 hours.

· Intro questionnaire and Feedback questionnaire: shown before and after the exercise.

How the sessions set the scenario clock

The first session starts at Scenario clock starts at. Between one session and the next, Then the scenario clock on the earlier session decides what happens:

· keeps running: the real gap between the sessions passes in the scenario too.

· advances by: the scenario moves on by the amount you type in Advance by, such as 8h or 1d.

· jumps to a set time: the next session starts at the scenario date and time you type in its Scenario starts.

Scenario starts shows where each session begins in the scenario. You can also type straight into it on any session after the first. That sets the session before it to jumps to a set time. Clear it to go back to keeps running.

A later session must start later in the scenario than the one before it ends. The whole exercise runs on one scenario clock.

Some things to check:

· Rows sort themselves. The rows put themselves in the order they run, once a date or start time is entered. Sessions always run in real-time order.

· The last session. It shows Last session instead of Then the scenario clock, because there is nothing after it.

· The summary. A line under the sessions shows the total time of play and the scenario dates.

· Saving. If something needs fixing, the form says what. For example, advances by with no amount is flagged.

Notifications

Email participants when an inject is delivered: No by default. The email tells people something has arrived. It never includes the inject itself.

Exercise messages tab

· Ready status message: shown in the waiting room.

· Post-presentation message: shown on the presentation screen.

· Invite message: included in the email that sends participants their login code.

Buttons

· Save. Its dropdown also has Save and Close.

· Build exercise with RAiDAR saves, then opens RAiDAR's builder in the console.

· Open the console saves, then opens the console you usually use.

· Exercise list goes back to the list.

Good to know

· Participant roles are managed in the console, on the Roles tab of People & notes.

· The debrief's format is set in the console's RAiDAR debrief panel.

· Adding participants, facilitators and roles

· Breaks, sessions and the timeline tools

· How times are shown to each person

Adding participants, facilitators and roles

Participants play the exercise and facilitators run it. Roles decide who receives each inject. You manage all three in the console's People & notes card.

Who this is for

Facilitators setting up the room for an exercise.

Before you start

· People must be members of the exercise's team before you can add them.

· Decide the roles you need (for example, Crisis Lead or Media Lead). An inject can go to a role, to named people or to everyone.

Open the card

Select Participants in People & notes. If the card is folded, select its heading to open it.

Add a participant

11. On Participants, select Add a participant. A panel opens on the right.

12. Type at least two letters of a name or email in Find them in the team.

13. Choose the role they are Playing. You can leave it as No role yet and set it later.

14. Select Add followed by their name. Their login code is made when they are added.

Add a whole response team

15. On Participants, select Import from a team.

16. Find the response team with Search the response teams.

17. Select Import.

Everyone comes on in the role they hold in that team. Anyone already on the exercise keeps their current role.

Add a facilitator

18. Open Facilitators and select Add a facilitator.

19. Find the person, choose Facilitator or Observer under As, and select Add.

Set up the roles

20. Open Roles and select Edit the roles.

21. Tick the roles this exercise uses. Each shows how many people are playing it.

22. To add a new role, type it in A new role and select Add.

23. Select Save the roles.

Change someone's role

24. On Participants, select their role, or the pencil beside it.

25. Choose the new role.

26. Confirm with Change the role.

An inject addressed to a role reaches whoever is playing it when it goes out. So changing someone's role changes what they receive next.

Send login codes

· The envelope icon next to a person emails them their login code. It is greyed out when they have no email address.

· Invite everyone emails every participant. It asks first, and anyone who already had a code gets it again.

· Participants can also type their code at the join screen. The address is shown under the list.

Remove someone

Select the remove icon on their row and confirm with Take them off. What they were sent stays on the record, and they still appear in the debrief.

Good to know

· Status shows Signed in or Not here. The In the room tile in the clock bar shows the count.

· Use Search name, role or code to find a person, and Refresh to re-read the list.

· If an exercise has no roles, every inject must go to named people or to everyone.

· Adding and editing injects

· What participants see

· Running the exercise on the day

Adding and editing injects

An inject is one piece of the scenario that reaches participants: an email, a text message, a phone call, a news story, a social post and so on. This article covers writing one by hand. To have RAiDAR write it for you, see Writing injects with RAiDAR.

Who this is for

Facilitators building or adjusting an exercise's timeline.

Before you start

· Set the exercise's scenario start and sessions, so the timeline has times on it.

· Set up roles and participants, so you can address the inject.

Open the inject form

Use one of these:

· Select Add an inject on the timeline toolbar.

· Select + in the Actions of any time on the timeline. On an empty time, select Nothing at this time or its +. The new inject starts at that time.

· Select an inject's title, or its pencil, to edit it.

The form opens in a panel on the right. Beside the form is RAiDAR, and under it Preview, which shows the inject as the room will see it and updates as you type.

Fill in the inject

27. Start from. Optionally, pick a template from the inject library. See below.

28. Inject type. Choose the kind of inject, for example Email, SMS, Call or Newspaper.

29. Inject style. If the type has more than one, choose the masthead, handset or feed it appears in.

30. Inject title. How it reads on your timeline. Participants do not see the title.

31. From user. Type who it is from, pick a person, or select From me.

32. Who gets it. Turn on Send to all for everyone in the room. Or pick people under Select a recipient and roles under Select a role. Select all picks every one.

33. When. Pick a time from the list, or enter days, hours and minutes after or exactly. The form says if a time is past the end of the exercise.

34. Subject and Main body. The labels change with the type. A newspaper asks for a headline, for example. The body can be written normally (Write) or as HTML.

35. Video link, if the inject has one.

36. How it goes out. Auto sends it when the clock reaches its time. Manual waits for you to send it. New injects start as Manual.

37. Questionnaire. Optionally, ask the room a questionnaire with this inject. See below.

38. Select Save & close.

If something is missing, the footer says Still needs followed by what to add, and Save & close stays greyed out.

Start from a template

39. Choose a template from Start from at the top of the form. Shared templates are marked (shared).

40. If the form already has text, the console asks before replacing it.

41. The type, style, title, sender, subject and body are filled in. Who gets it, when it goes and How it goes out stay as they were.

42. Change anything you need, then save.

Save an inject as a template

43. Before you save, tick Also save as a template in the footer.

44. If your team already has a template with the same title and type, it is left alone. To replace it, also tick Replace one with the same title.

45. Select Save & close. The message says whether the template was added, replaced or left as it was.

Add a questionnaire to an inject

The room answers it under the inject when it arrives. Each person can answer once.

· To use one your team already has, pick it from Choose one of yours.

· To write a new one, select Create a questionnaire. The builder opens in the side column, beside the form: 1. Give it a Name. 2. For each question, type the question and choose its Answer: Short text, Long text, Single choice, Multiple choice or Rating 1 to 5. Choice questions need at least two options. Tick Required if it must be answered. 3. Select Add a question for more. 4. Select Save questionnaire. The inject now carries it.

Cancel, or Esc, closes the builder without saving and gives the side column back to RAiDAR and the preview.

Change an inject

46. Select its title or pencil on the timeline.

47. Make your changes and select Save & close.

If you close the form without saving, it asks you to confirm first.

Injects that have been sent

Once an inject has gone to the room it cannot be changed, because it is the record of what the room was given. Its pencil becomes an eye, and selecting it shows what was sent.

· To send it again with changes, open it and select Copy to send again. See Running the exercise on the day.

· To take it back from the room, use Withdraw in its ⋮ menu. A withdrawn inject is unsent again, so you can change it and send it again.

Move or reorder injects

· Drag an inject's row onto another time to move it.

· Drag it within a time to change the order. The # column shows the order injects at the same time go out in.

· To drop onto an empty time, tick Show empty times first.

Only injects that have not been sent can be moved.

Change several at once

Tick the box on each inject. A bar appears with Set to Auto, Set to Manual, Move by…, Delete and Clear selection. Delete asks first, and anything already sent is refused.

Delete an inject

Select Delete in the inject's ⋮ menu, or Delete in the form. Both ask first, and a delete cannot be undone. An inject that has gone to the room cannot be deleted. Withdraw it instead.

Good to know

· Preview in the ⋮ menu shows the inject exactly as participants will see it.

· The Mode pill on the timeline switches an unsent inject between Auto and Manual with one click.

· The inject library is shared with the classic console. Templates saved in either console appear in both.

· Writing injects with RAiDAR

· Breaks, sessions and the timeline tools

· Running the exercise on the day

Writing injects with RAiDAR

RAiDAR can write an inject for you from a line of instruction, or rework one you have written. It writes for this exercise: its brief, storyline and country, and the inject's type, sender, recipients and time. What RAiDAR writes arrives finished, looking like the real thing (a phone, a feed, a newspaper page).

Nothing RAiDAR writes reaches the room, or even the form, until you choose to use it.

Who this is for

Facilitators writing or improving injects.

Where RAiDAR is

In the inject form, RAiDAR sits in the side column, above the preview. Generate with RAiDAR AI, above the body, takes you straight to it.

To make room, select × on RAiDAR's header. A Show RAiDAR bar brings it back. Your choice is remembered on this computer.

Write an inject from nothing

48. Open the inject form (Add an inject, or + on the timeline).

49. Choose the Inject type, and fill in who gets it and when. RAiDAR uses these.

50. In RAiDAR's box, type what the inject should say. For example: "A branch manager texts that the tills are down."

51. Optionally, choose a ready-made prompt from Start from… (optional), such as a media holding statement or a regulator notification.

52. Select Write it. Ctrl Enter in the box does the same.

53. RAiDAR's answer appears below the buttons. Choose how to use it: - Insert at cursor puts it where your cursor was in the body. - Add to the end puts it under what is already there. - Replace all replaces the body.

54. Check the preview, then select Save & close.

Write it needs something to go on: a line in the box, a ready-made prompt, or a title and type.

Rework an inject you have written

Under Or rework it:, six buttons rework the body. They wait for text to work on.

Button	What it does
Tighten	Shorter and sharper. The same facts and voice.
More pressure	Raises the stakes without adding facts or telling the room what to do.
Less pressure	Takes the temperature down when the room is overloaded.
Rewrite in this voice	Makes it sound like the outlet or sender it claims to be from.
Make it look real	Shows it as its medium: a phone, a feed, newsprint.
Plainer English	Strips jargon so the room reads it once.

55. Optionally, type a note in the box first, for example "Name the regulator".

56. Select the button.

57. Use the answer with Insert at cursor, Add to the end or Replace all.

58. Select Save & close.

Once the body has text, Write it becomes Write it again. It builds on what is already there.

The conversation

Every answer stays in the side column while the form is open, so you can compare them or go back to an earlier one.

· Undo that puts the body back as it was before the last answer went in.

· Try again asks again after an answer that failed.

· The ⋮ menu has Clear the conversation and Copy the whole conversation.

· What RAiDAR is given about this inject shows exactly what RAiDAR was told: the type, style, title, sender, recipients, subject, time and body.

From the timeline

Ask RAiDAR in an inject's ⋮ menu opens the inject form with RAiDAR ready for you to type.

Good to know

· RAiDAR follows Battleground's exercise rules. An inject presents a situation. It never tells the room what to do or answers for them.

· RAiDAR never writes a clock time or a date into an inject. Each person already sees when an inject arrived, in their own timezone, and an inject can move on the timeline.

· If an answer is not right, add a note saying what to change and ask again.

· The ready-made prompts are shared with the classic console's RAiDAR assistant. Your team's administrator manages them.

· If RAiDAR cannot be reached, a message says so and your inject is unchanged. If RAiDAR is not set up for your organisation, it says to ask an administrator.

· Adding and editing injects

· Building a whole exercise with RAiDAR

Building a whole exercise with RAiDAR

RAiDAR can build a full set of injects from your brief and plan documents. It places them on the timeline, addressed to your roles and spaced across your sessions. Nothing goes to the room until you send it.

Who this is for

Facilitators starting a new exercise, or adding to one.

Before you start

· Attach the plan and brief documents on the exercise's edit screen.

· Set the sessions, the scenario start and the roles. RAiDAR builds around them.

Build the exercise

59. Select Build exercise with RAiDAR on the timeline toolbar. A panel opens on the right, with four steps: Brief, Shape, Voice and Build.

60. Brief. - Under Build from these documents, untick anything RAiDAR should not read. - Let RAiDAR choose the mix is on by default. Turn it off to set How many of each type yourself. A build is capped at 30 injects. - If the exercise already has injects, choose Build the exercise or Continue a live exercise.

61. Shape. - Shape: Escalating, Steady or Front-loaded. - Decision pressure: Low, Medium or High. - Maturity: Crawl, Walk or Run. - Add anything RAiDAR should know in the box.

62. Voice. - Voice for calls and broadcasts. Leave it as RAiDAR casts each one to fit, or pick a voice. Hear it plays a sample. - Illustrate where it helps adds photographs to news pieces. It is slower to build.

63. Build. Check the summary under About to build, then select Build it.

Use Back and Next to move between steps. Cancel closes the panel without building.

While it builds

A banner at the top shows progress: RAiDAR planning the exercise, then writing the injects, with a count and the time left.

You can keep working while it builds. When it finishes, the banner says how many injects were built. They are on the timeline, marked RAiDAR, and nothing has gone to the room. Select Dismiss to close the banner.

After the build

64. Read through the injects. Preview in each inject's ⋮ menu shows it as participants will see it.

65. Adjust any you want to change, by hand or with RAiDAR. See Writing injects with RAiDAR.

66. Check who each inject goes to. At a glance counts any With nobody to go to.

67. Decide which should be Auto and which you will send by hand (Manual). Select the Mode pill to switch one.

Remove what RAiDAR built

If a build is not what you wanted, you can take it off the timeline:

68. Open Timeline tools and select Remove RAiDAR's injects. It shows how many there are, and only appears while there are some.

69. Confirm with Remove them.

Only RAiDAR's injects that have not gone to the room are removed. Injects you wrote, and anything already sent, stay. Undo does not bring them back.

Good to know

· If the exercise already has injects, the build adds new ones alongside them. Nothing is removed.

· Build exercise with RAiDAR on the exercise's edit screen saves your settings and opens this panel.

· RAiDAR writes no clock times or dates into the injects it builds. See How times are shown to each person.

· Writing injects with RAiDAR

· Breaks, sessions and the timeline tools

· Rehearsing an exercise

Breaks, sessions and the timeline tools

The timeline shows every inject in time order. This article covers reading it, and the tools for shaping it: the row size, breaks, moving everything later or earlier, fitting the exercise into a length, undoing a change, and the lanes view.

Who this is for

Facilitators building an exercise, or adjusting one before or during the day.

Reading the timeline

· Days. Each day starts with a heading, such as "Monday 6 October".

· Sessions. Each session starts with Session N · starts and its start time.

· Columns. Time, #, Type, Inject, Mode, Status and Actions.

· Time. Each row shows its time and how far into the exercise it is, such as +00:15. The row the clock is in is tinted.

· Several injects at one time. They share the time: the first says 2 at this time, a teal bar down the left joins them, and the # column numbers them in the order they go out.

· Inject. The title, a RAiDAR tag if RAiDAR wrote it, who it goes to, and once sent, how many have opened it.

· Mode. Auto or Manual. Select the pill to switch an unsent inject.

· Status. Not sent, Due now, Sent with the time it went, From the room or Rehearsal only.

· Actions.

· + adds an inject at that time.

· The send arrow sends it now, once the exercise has started.

· The pencil edits it, or the eye shows it once sent.

· ⋮ holds the rest.

· Empty times. Show empty times shows every time, including the empty ones, which read Nothing at this time. Untick it to fold them up.

Change the row size

Open Timeline tools and choose from Rows every: 5, 10, 15 or 30 minutes, or 1, 2 or 4 hours. Nothing moves. The injects regroup onto the new rows.

Add a break

70. Select Add a break on the timeline toolbar and choose when it starts in Starts at. Or use the break icon on an empty time, or Add a break here in an inject's ⋮ menu, which start it at that time.

71. Under How long, enter the length, or select a quick length: 15m, 30m, 1h, 1h 30m or 16h (overnight).

72. Under What to call it, give it a name, such as Lunch.

73. Choose how the break behaves: - The clock jumps the gap. When the clock reaches the break, it skips to the end. On by default. Turn it off for a break the room sits through. - Move this row and everything after it later. Makes room for the break. On by default. - Spread out anything caught inside it. Only when you are not moving things later. It spaces out injects that fall inside the break.

74. Read the summary sentence, which says what will happen, then select Add the break.

If the new break runs into another break, the panel says the two will become one.

On a break row

A break row shows its name, its length, when the room is back ("back at 13:00"), and whether the clock jumps the gap. Its icons:

· Tell the room shows participants a break message with when they are back. If the clock is running, it offers to pause it first.

· Spread out spaces injects that fall inside the break across the time after it.

· Remove takes the break away and asks first. The injects after it move back to close the gap.

Breaks between sessions

The gap between two sessions shows as a break marked from the sessions. To change these, change the sessions on the exercise's edit screen. If a session jumps the scenario on to a later day, the break is named "Scenario moves on to session N".

Ask RAiDAR to suggest breaks

75. Open Timeline tools and select Suggest breaks with RAiDAR.

76. Optionally, add anything RAiDAR should know, then select Ask RAiDAR.

77. Select Put it on beside each break you want. Suggested breaks go on without moving any injects.

Move everything from a point

78. Open Timeline tools and select Shift from….

79. Enter the point to shift from. Nothing at all moves the whole exercise. Select Next.

80. Enter how far to move, choose later or earlier, and select Move it.

Fit the exercise into a length

81. Open Timeline tools and select Fit to….

82. Enter the length you need and select Next.

83. Confirm with Fit it. Every inject is spaced to fit.

Undo and redo

· Timeline tools shows Undo and Redo with the step they will undo or redo, and how many are waiting.

· They cover breaks, Shift from…, Fit to…, Spread out, Move by…, dragging to another time and reordering.

· They do not cover deleting an inject, saving the inject form, Auto or Manual, sending, Replay, Withdraw or the row size.

· Ctrl Z undoes and Ctrl Shift Z redoes.

The lanes view

Select Lanes to see who is being hit, and when. There is one lane for each recipient: Everyone, each role or person, and Nobody yet.

· A lane is flagged where one recipient takes too many injects in a short time. That is a sign the room may be overloaded at that point.

· The key shows Sent, Not sent, Manual, not sent and Too many at once.

Select List to go back.

Good to know

· Double-click a time to move the clock there. It asks first.

· The classic console uses the same undo history, so you can undo a change made there.

· Adding and editing injects

· Running the exercise on the day

· Preparing an exercise before you open the console

Rehearsing an exercise

A rehearsal runs through the exercise at speed so you can check the timing and the flow before the day. Injects are marked as if they had gone out, but the room receives nothing.

Who this is for

Facilitators getting ready to run an exercise, especially one they have not run before.

Before you start

· The exercise needs a scenario start time.

· The real exercise must not be running. If the clock is running, pause it first. The console will not start a rehearsal over a running clock.

Start a rehearsal

84. Open More in the header and select Rehearse.

85. The badge next to the clock changes to Rehearsing · 10×. A Rehearsal strip across the bottom of the timeline says "Nothing you do here reaches the room."

86. The rehearsal clock starts at the beginning of the scenario and runs at 10 times normal speed.

Start a rehearsal in the search box (Ctrl K) does the same thing.

During the rehearsal

· Under Speed on the strip, choose 1×, 5×, 10×, 30× or 60×.

· From the start takes the rehearsal back to the beginning with nothing sent.

· The Play and Pause buttons, and Move the clock…, control the rehearsal clock and nothing else.

· Auto injects, and any you send, show Rehearsal only in the Status column.

End the rehearsal

Select End rehearsal on the strip. A message says "Rehearsal ended. The console is on the real exercise again."

What you cannot do during a rehearsal

Anything that would reach the room is blocked. The console says "Not during a rehearsal - that would reach the room. End the rehearsal first." That covers:

· Participants see, Start the exercise and End the exercise

· Re-sync the room and Reset the exercise (Restart the clock takes the rehearsal back to the start instead)

· Withdraw and telling the room about a break

· inviting people and importing a team

· the room chat

What still takes effect

These changes are real even during a rehearsal:

· adding, editing or deleting injects

· changes to the timeline: breaks, moves, Shift from… and Fit to…

· changes to roles and people

· your notes

Good to know

· The lanes view is useful while rehearsing. It shows moments when one role gets too much at once.

· If you spot a problem, fix it during the rehearsal. Timeline changes are kept.

· Running the exercise on the day

· Breaks, sessions and the timeline tools

Running the exercise on the day

This article sets out the order of play for a live exercise: bringing people in, starting, sending injects, adjusting as you go, and finishing.

Who this is for

The facilitator running the exercise, and any co-facilitators.

Before the day

· Check At a glance. With nobody to go to should be 0.

· Decide which injects go out on their own (Auto) and which you will send yourself (Manual).

· Send participants their login codes with Invite everyone on Participants.

· Rehearse if you can. See Rehearsing an exercise.

1. Bring the room in

87. Set Participants see to Waiting room. Participants who join see your ready message and wait.

88. If people will type their code in the room, open Screens and choose the join screen.

89. Watch the In the room tile and the Status column on Participants until everyone has signed in.

If you run a questionnaire before the exercise, set Participants see to the pre-exercise questionnaire while people arrive.

2. Start the exercise

90. Select Start the exercise.

91. The console asks first: "Every participant screen opens on the exercise, the clock starts, and Auto injects are sent as the clock reaches them."

92. Confirm with Start the exercise.

Participants now see their inbox. To put the clock on a projector, open Screens and choose the room's screen. It never shows what is coming.

3. Send injects

· Auto injects go out on their own when the clock reaches their time.

· The Due now tile lists Manual injects the clock has reached. They are waiting for you.

· Next shows what is coming, how soon, and whether it goes out on its own.

· To send an inject, select the send arrow on its row. The console asks "Send … now?" and says who it goes to. Confirm with Send it now.

· Before the exercise has started, Send now in the inject's ⋮ menu sends a single inject.

Once an inject has gone, its Status shows Sent and the time, and the row shows how many have opened it (for example "3 of 5 opened"). What the room is doing shows who opened, answered or passed it on.

4. Adjust as you go

· Pause stops the clock. Resume starts it again.

· Move the clock… in Clock tools jumps the room forward or back. You can also double-click a time on the timeline. Both ask first.

· You can add, change, move and send injects while the exercise runs.

· Replay in a sent inject's ⋮ menu sends it again. Participants keep the copy they already have.

· Withdraw takes a sent inject out of participants' inboxes. It asks first, and replies already sent are kept. A withdrawn inject is unsent again, so you can change it and send it again.

· Copy to send again (open a sent inject with its eye) makes an unsent Manual copy at the clock's current time. Change the copy and send it. The original stays as the record.

5. Breaks

· If a break has The clock jumps the gap set, the clock skips to the end of the break when it gets there.

· Select Tell the room on the break row to show participants a break message saying when they are back. If the clock is running, it offers to pause it first.

6. Finish

93. Select End the exercise.

94. The console asks first: "The clock stops and every participant screen moves to the post-exercise questionnaire" (or "the closing screen" if there is none). "Nothing is unsent, and you can change what they see afterwards."

95. When you are done with it, open More and select Close the exercise. See After the exercise: debrief and closing.

Changing what the room sees

Participants see in the clock bar switches every participant screen at once. Choosing a view asks "Show … on every screen?". Confirm with Switch the room.

If something goes wrong

These are in Clock tools, next to the clock buttons:

· Re-sync the room pushes the exercise out again and changes nothing. Try it if a participant's screen looks out of date.

· Restart the clock takes the clock back to the scenario start, puts every inject back to unplayed and empties participants' inboxes. It asks first, and the room will see it.

· Reset the exercise puts every inject back to Not sent, empties every inbox and returns the clock to the start. What the room did goes too: their messages and the replies to them, the inject log and the questionnaire answers. It asks first. Confirm with Reset it. Use it only to start again from scratch.

If the clock bar shows that the connection has dropped, the clock keeps counting from the last update. Check your internet connection.

Good to know

· You can switch to the classic console at any time with the Console switch at the start of the header.

· If you record your notes, the recording keeps going while you move between tabs. See Chat, notes, recording, questionnaires and the inject log.

· Rehearsing an exercise

· Chat, notes, recording, questionnaires and the inject log

· After the exercise: debrief and closing

Chat, notes, recording, questionnaires and the inject log

While an exercise runs you can talk to the room, keep notes by typing or by speaking, read questionnaire answers, and check the full record of what participants did. All of it is in the People & notes card.

Who this is for

Facilitators and observers, during and after an exercise.

Chat with the room

96. Select Chat in People & notes.

97. Type in the thread to message the room.

98. To keep the chat beside the console, select Open the chat in its own window.

The chat is live, so anything you type reaches participants. It is set aside during a rehearsal.

Type your notes

99. Select My notes.

100. Write your observations.

Notes save as you type, so there is no Save button. A line under the notes says Saved, or says it will try again if a save failed. Only you can write your notes, and every facilitator's notes go into the debrief.

Speak your notes

The recorder sits at the top of My notes. What you say is written up in the Live transcript beside your notes.

101. Select Record. The first time, the browser asks to use your microphone.

102. Speak. What you say appears in the transcript as you go, stamped with the scenario time.

103. Use Pause and Resume as needed, and the stop button when you are finished.

Audio is transcribed and not kept. The transcript is saved as it arrives.

The live transcript

· A new line starts wherever you pause, so separate points stay separate.

· The transcript sits in a fixed box with its own scroll bar, so a long recording does not push the page down.

· Turn into notes writes exercise notes from the transcript, below yours.

· Clear empties the transcript.

· The transcript cannot tell voices apart. If several people speak, name who is talking as you go.

Recording on other tabs

Recording carries on when you leave My notes for another tab or panel. A pill at the bottom of the console says Recording your notes with the time recorded so far, and has Pause and the stop button, so you can see it is on from anywhere in the console. The console warns you before you leave the page while it is recording.

Read participants' notes

Select Participant notes to read the notes participants have kept on their screens.

Read questionnaire answers

Select Questionnaires. The list shows each questionnaire, who answered it and when. Select Show answers to read someone's answers, and Hide answers to fold them away.

Check the inject log

Select Inject log for the full record: When, Who, what they Did and which inject. What the room is doing, beside the timeline, shows the latest events.

Messages from participants

Participants can write their own messages. These appear on the timeline marked From the room. One waiting for an answer is marked Needs a reply. Open it to read it and reply.

Good to know

· Participants have their own team chat and notes on their screen. See What participants see.

· RAiDAR uses facilitators' notes when it writes the debrief. Use Turn into notes so what you said is included.

· Running the exercise on the day

· After the exercise: debrief and closing

After the exercise: debrief and closing

When the exercise ends, move the room to its closing screen, have RAiDAR write the debrief, and close the exercise.

Who this is for

The facilitator who ran the exercise.

End the exercise

104. Select End the exercise next to the clock.

105. Confirm. The clock stops, and every participant screen moves to the post-exercise questionnaire if the exercise has one, or to the closing screen if not. Nothing is unsent.

106. If you used a questionnaire, move the room on to the closing screen afterwards with Participants see. Participants then see "The workshop has now concluded. Thanks for your participation."

Write the debrief

107.Make sure every facilitator's notes are in. Notes save as you type. If you recorded your notes, select Turn into notes under the transcript first.

108. Select RAiDAR debrief in the header. A panel opens on the right.

109. Optionally, open How this client wants it written and fill in: - Anything RAiDAR should know, for example "Written for the board. Name the decisions, not the people." - Sections, one per line, for the headings you want.

Both stay with the exercise, so the next debrief comes out in the same shape. 4. Select Write the debrief.

RAiDAR writes it in the background, so you can close the panel and come back. Select Refresh to look again for the finished debrief. To write it again after more notes come in, select Write it again.

What goes into the debrief

RAiDAR writes it from what was played, what the room did with each inject, and every facilitator's notes. It reads best once the exercise has finished and the notes are in.

Close the exercise

Open More in the header and select Close the exercise. This marks it Closed on the exercise list and in reports.

To run it again, open More and select Reopen the exercise. That puts it back to Active.

Print the record

Print in the header opens a menu. Each item opens in a new tab:

· Run sheet

· One inject per page

· One inject per page, no times

· Run sheet and injects

Good to know

· Closing an exercise deletes nothing. Its timeline, the record and the debrief stay.

· If you clone the exercise to run it again, the copy starts without the debrief but keeps the debrief format you set. See Cloning an exercise and using the inject library.

· Chat, notes, recording, questionnaires and the inject log

· Cloning an exercise and using the inject library

Cloning an exercise and using the inject library

To run a good exercise again, clone it. The copy has the same timeline, sessions and settings, and starts fresh. To reuse single injects across exercises, use the inject library.

Who this is for

Facilitators who run the same or similar exercises more than once.

Clone an exercise

110. Go to Resilience > Exercises.

111. On the exercise's row, select Clone exercise.

112. Confirm. A notification tells you when the copy is ready.

113. The copy has " - COPY" on the end of its name. Rename it from its edit screen.

What the copy keeps

· Every setting on the edit screen, including the sessions, timezone, scenario start, objectives, plans, and the brief and plan documents.

· All the injects, with their times, order, recipients and Auto or Manual setting, none of them sent.

· The breaks and the row size.

· RAiDAR's storyline and the debrief format.

What the copy starts without

· The clock is paused and participants see the Waiting room, even if the original was running.

· No injects have been sent.

· No debrief and no undo history.

· Messages participants wrote in the original are not copied.

Participants on the copy

Participants are not copied one by one. They come from the teams being exercised when the copy is saved. Check Participants in the copy and add anyone else you need.

Copy an exercise to another team

Super users can select Clone to another team on the exercise's row, then choose the Target Team.

· The copy gets the same reset as a normal clone.

· Roles are matched by name in the target team, or created there.

· Only facilitators and participants already in the target team are kept.

· If the name is taken, a number is added, such as " - 001".

The inject library

The inject library holds reusable inject templates. It is managed at Simulations > Inject Library, where you can add a new template or change one. Both consoles use the same library.

Use a template in the new console

114. Add an inject.

115. Choose a template from Start from at the top of the form.

116. Change what you need and save. See Adding and editing injects.

Save an inject as a template

117. In the inject form, tick Also save as a template before you select Save & close.

118. A template is only added if your team has none with the same title and type. Tick Replace one with the same title to replace your team's template instead.

Replacing only ever changes your own team's templates, never a shared one.

In the classic console

In the classic console's inject form, select Show Inject Library, choose the inject type first, then pick a template and confirm.

· Preparing an exercise before you open the console

· Adding and editing injects

· Choosing between the new and classic console

How times are shown to each person

Everyone in an exercise sees scenario time in their own timezone. A facilitator in Sydney and a participant in Singapore see the same moment, each in their local time. Teams in different places can run one exercise together without anyone converting times.

Who this is for

Facilitators planning exercises across locations, and anyone supporting them.

How it works

· The exercise's timezone anchors it. On the edit screen, Time Zone is the timezone you type the sessions in. It fixes when the exercise happens.

· Every screen shows local time. The console's clock, the timeline, the room feed, the inject log and the questionnaires all use the timezone of the computer you are on.

· Participants see local time too. Their clock shows their own time and names the timezone. The break banner shows when the exercise resumes in their local time.

· Everyone sees the same moment. When the clock says 10:00 in Sydney, a participant in Auckland sees 12:00. It is the same point in the scenario.

No times inside injects

No clock time or date is printed inside any inject. That covers email headers, text messages, social posts, news pages and call screens. RAiDAR is told never to write one either.

This is deliberate. An inject can move on the timeline, and each person reads it in their own timezone, so a time written into it would soon be wrong for someone. The only arrival times are the ones the platform shows: in the participant's inbox list, and in the Status column of your timeline (Sent and the time it went).

If you write an inject by hand, leave clock times out of the body too. Say "this morning" or "an hour ago" instead.

Moving the clock

Move the clock… in Clock tools asks for the time in your own timezone, as YYYY-MM-DD HH:MM. The prompt says so. Everyone in the room then sees that moment in their own timezone.

Good to know

· Check the exercise's Time Zone before you enter session times. Changing it afterwards changes when the sessions happen.

· The printed run sheet uses the exercise's timezone and says so at the top.

· Preparing an exercise before you open the console

· What participants see

What participants see

This article walks through the participant's side of an exercise, from joining to the closing screen. Use it to brief participants, or to check what the room is looking at while you facilitate.

Who this is for

Facilitators, and anyone preparing participants for an exercise.

Joining

119. The participant receives an email titled "You have just been invited to a Battleground Workshop". It contains their login code and an Open join screen button.

120. On the join screen (Join Simulation), they type their code in Login code and select Enter Simulation.

Codes are 8 characters and only give access to that exercise. If a code is wrong, the screen says "That login code was not recognised. Check the code and try again."

To see the join screen yourself, open Screens in the console header. To find a participant's code, see the Login code column on Participants.

What they see at each stage

Participants see, in the clock bar, sets what is on every participant's screen. When you change it, participants see a message saying the facilitator has moved them.

Participants see	What is on their screen
Waiting room	Your ready message, or "The workshop has not started yet, please wait..."
Pre-exercise questionnaire	The questionnaire chosen on the edit screen
The exercise	Their inbox (below)
Presentation	Your post-presentation message
Post-exercise questionnaire	The feedback questionnaire chosen on the edit screen
Finished	"The workshop has now concluded. Thanks for your participation."

Start the exercise moves everyone to the exercise. End the exercise moves everyone to the post-exercise questionnaire, or to the closing screen.

The inbox

· All injects, Sent, and a channel for each inject type, each with an unread count.

· The list of injects, and a reading pane.

· Each inject is shown as its medium: a phone for a text message, a news page for a newspaper, and so on.

· Reply, Reply all and Forward on each inject, and New Message to write their own. Their messages reach you on the timeline, marked From the room.

· On the right: Team chat, My notes and People, showing who is online. Notes save as they type.

No time or date is printed inside an inject. The inbox list shows when each one arrived, in the participant's own time. See How times are shown to each person.

Questionnaires with an inject

When an inject comes with a questionnaire:

· Its row in the list is marked Questionnaire to answer, and Questionnaire answered once they have.

· The top of the inject says "This message comes with a questionnaire. Answer it below." Selecting it jumps to the questionnaire, so nobody misses one below a long message.

· Once answered, the notice says "You have answered the questionnaire with this message." Each person answers once.

Sounds

Sounds are on by default, so each new inject makes a sound.

· Browsers keep a page quiet until someone clicks on it. Until the participant does, the button reads Sounds on · click to allow. Any click on the page is enough.

· Selecting the button turns sounds off (Sounds off). Selecting it again turns them back on.

· The choice is remembered on that device, so it stays the same after a refresh or the next time they join.

Language

If translation is set up for your organisation, participants can pick a language from the globe button. It is machine translation, and Show original shows the original wording. Names of people and organisations are left as written.

Breaks and pauses

During a break you have announced, participants see the break's name and "The exercise is paused. It resumes" followed by the day and time in their own timezone. A plain pause shows no banner. Their clock stops.

Good to know

· Screens in the console header opens the participant screen, so you can check what the room sees.

· Adding participants, facilitators and roles

· Running the exercise on the day

· How times are shown to each person

Keyboard shortcuts and search

On the day your attention is on the room, so the console lets you do the common things from the keyboard, and find anything by typing.

Who this is for

Facilitators who run exercises regularly.

Keyboard shortcuts

To see this list in the console, press ? or open More and select Keyboard shortcuts.

Key	What it does
Space	Pause the clock, or start it (asks first)
J	Focus the next inject
K	Focus the previous inject
F	Send the focused inject now (asks first)
P	Preview the focused inject
E	Edit the focused inject
X	Tick or untick the focused inject
Ctrl K	Search injects, run a command, or go to a time
Ctrl Z	Undo the last timeline change
Ctrl Shift Z	Redo it (Ctrl Y works too)
Esc	Close a menu, panel or preview, or clear the ticked injects
?	Show this list

On a Mac, use Cmd instead of Ctrl.

Tips

· Shortcuts do not work while you are typing in a box.

· Space works even after you have clicked a button. If you moved to a button with the Tab key, Space presses that button instead.

· Undo and redo do not work while a panel is open.

· F skips injects that have already gone out.

Search and commands

Select Search or go to… in the header, or press Ctrl K. The box reads "A command, an inject, or a time, such as 10:45 or +1:20".

· Find an inject. Start typing its title.

· Run a command. For example "Build with RAiDAR", "Show the lanes", "Open the join screen", "Print the run sheet", "Start a rehearsal", "Edit the exercise" or "Keyboard shortcuts". Only commands you can use right now are listed.

· Go to a time. Type a time such as 10:45, or a time into the exercise such as +1:20.

Use the arrow keys to choose, Enter to run and Esc to close.

· The new facilitator console at a glance

· Running the exercise on the day