Navigating the Business Impact Analysis (BIA) Dashboard
The objective of this SOP is to guide team members on how to effectively navigate the Business Impact Analysis (BIA) dashboard, apply filters, and interpret the insights available within the various data visualisations.
Key Steps
The BIA (Business Impact Analysis) Dashboard provides a centralised view of your organisation's critical processes, IT application recovery objectives, and operational dependencies. Use the steps below to navigate and interpret its key sections.
- Accessing the BIA Dashboard:
- Navigate to the BIA dashboard by clicking on "BIA" in the left panel and then selecting "BIA Dashboard".
- Applying Filters:
- At the top of the dashboard, apply filters based on business unit, department, organisation, team, BIA, location, critical operation, or critical sub-operation.
- Click on the filter boxes and select the required criteria.
- Click on "Apply Filter" to update the dashboard.
- Use the "Clear Filter" option to start fresh if needed.
- Exploring BIA Statistics:
- In the statistics tab, observe the large blocks representing categories like key processes, BIA people, and dependencies.
- Each block displays the number of items within the category.
- Click on individual categories to delve deeper into specific data insights.
- Analysing Criticality:
- View pie charts illustrating critical processes across scenarios — Max (worst-case disruption), Value (impact by business value), and Peak (high-activity periods).
- Review the criticality levels assigned to processes, which are grouped by recovery timeframes from immediate (highest priority) to eventual (lowest priority).
- Reviewing IT Applications:
- Explore pie charts categorising IT applications by recovery time objective (RTO) and recovery point objective (RPO).
- Use the drop-down menus to filter data by RTO and RPO and understand each application's restoration time and maximum acceptable data loss thresholds.
- Assessing Dependencies:
- Filter dependencies by reliance levels such as minimal, partial, or total reliance.
- Analyse pie charts depicting reliance levels for total, internal, and external dependencies to identify areas of high dependence.
- Examining Distribution:
- In the distribution tab, observe a bubble chart representing IT applications, internal, or external dependencies.
- Click on bubbles to view detailed information about applications and their impact on the organisation.
Cautionary Notes
- Select relevant filters to ensure the dashboard reflects accurate, targeted insights.
- Avoid making changes without understanding the implications on the data visualisation.
Tips for Efficiency
- Familiarise yourself with the different sections of the BIA dashboard to navigate efficiently.
- Regularly update filters to reflect current data and make informed decisions.
- Click on various data visualisations to gain in-depth insights into critical processes, dependencies, and IT applications.
Watch a video demonstration: