Managing IT Applications and Dependencies

Key Steps:

1. Adding External Dependencies:
   • Click on "Manage Dependencies" and then "Add Dependency."
   • Select the dependency type as "service provider/contact."
   • Choose the service provider from the list or create a new one.
   • Input contact information, reliance level, manual workarounds, and any attachments.
   • Save the dependency.
2. Adding Internal Dependencies:
   • Choose from asset type/asset, job title, person, business unit, department, or BIA.
   • Specify the dependency within the selected category.
3. Managing IT Applications:
   • Click on "Manage Application" and then "Add Application."
   • Select a previously added IT application or create a new one.
   • Provide a description if necessary.
   • Input Recovery Time Objective (RTO), Recovery Point Objective (RPO), reliance, manual workarounds, workaround longevity, notes, and attachments.
   • Save the application.
4. Copying Applications or Dependencies:
   • To copy applications or dependencies from another BIA:
     • Select the BIA to copy from.
     • Choose the relevant process and applications to copy.
     • Save the changes.

Cautionary Notes:

• Ensure that all contact information and details are accurately entered to avoid miscommunication.
• Double-check the selections and information before saving to prevent errors in the dependencies and applications.

Tips for Efficiency:

• Keep a record of all dependencies and applications to easily track and manage them.
• Regularly update and review the dependencies and applications to ensure relevance and accuracy.

Watch a video demonstration: