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What are the different roles in Battleground Live?

There are several roles available based on the modules you use. Below is a summary of them and the functionality available per role

The following roles control what each user can access and do within the platform. Assign roles based on each user's responsibilities across the Risk, Resilience, and Crisis modules.

Manager (Risk / Resilience)

Any role with Manager in the title can administer the relevant sections, including configuration and user management. Managers can see both the ALL and MY sections in each menu item.

User (Risk / Resilience)

Any role with User in the title can use the relevant modules through the My screens. Users can add, edit, and sometimes delete their own work, but cannot add, edit, or delete configuration items or user accounts.

Read-only

A Read-Only User or Read-Only Manager has the same permissions as the standard User or Manager role respectively, but can only view data — they cannot add, edit, or delete any records or configuration items.

Specialist roles

Specialist roles grant access to specific modules or elevated capabilities beyond the core role types.

  • Resilience Escalated User — Has the same permissions as the Resilience User but can also add and edit user accounts.
  • Policy Manager — Access to the Policy Manager module. A read-only Policy Manager role is also available.
  • Touchbase — Access to the Touchbase module.
  • Threat Intelligence — Access to the Threat Intelligence module.
  • Compliance Manager — Access to the Compliance module (under Risk Intelligence).
  • Sim Facilitator — Create, edit, manage, and facilitate simulations.
  • Sim Participant — Participate in simulations. Cannot view the simulation builder.

Crisis Manager

The Crisis Manager has elevated permissions compared to standard users, including the ability to approve reported incidents and initiate new incidents directly from the online and app-based version.

    Authority and scope

    • Has elevated permissions compared to standard users, including the ability to approve and initiate incidents.
    • Can approve incidents that have been reported and initiate new incidents directly from the online and app-based version.

    Key capabilities

    • Receives notifications when the “big green button” is used in the online and app-based version.
    • Can edit and add new response teams, roles, and external contacts.
    • Can view and edit their own Plans and Business Impact Analyses (BIAs), as well as all reports and CSV exports.

    Operational actions

    • Responsible for acknowledging incidents, pressing Report Incident to convene the team for the first meeting.
    • Oversees escalation and activation of teams during a crisis.

Incident Manager 

    Focus and responsibilities

    • Primarily manages the execution of tasks within an incident once it is activated.
    • Works within the incident structure to coordinate actions, update checklists, and monitor progress.

    Key functions

    • Handles incident details, assessment questions, and task completion tracking.
    • Uses built-in chat and questionnaires to communicate with relevant personnel.
    • Ensures accurate capture of a complete log of all activities and changes for record-keeping purposes.

    Escalation

    • Can escalate issues within the incident but does not have authority to initiate or approve incidents (reserved for Crisis Managers).